Privacy Policy

How we collect, use, and protect your personal information.

1. Data We Collect

We collect the following information when you use our services or contact forms: full name, email address, phone number, city of origin, travel preferences and, in the case of bookings, payment information. We do not store credit card data on our servers.

2. Use of Information

Your data is used exclusively to: process bookings and quotes, send confirmations and itineraries, communicate changes to contracted services, and improve your experience with relevant offers and content (only if you opt in).

3. Information Sharing

We do not sell or rent your personal data to third parties. We share information only with direct providers of the contracted service (hotels, transport companies, guides) and only the information necessary for service delivery.

4. Security

We implement technical and organizational measures to protect your data against unauthorized access, loss, or alteration. Our website uses SSL/TLS encryption for data transmission.

5. Your Rights

In accordance with Law 1581 of 2012 (Personal Data Protection in Colombia), you have the right to access, update, rectify, and delete your personal data. To exercise these rights, email us at info@ontourdmc.com.

6. Cookies

We use technical and analytical cookies to improve site performance and understand how you use it. You can disable cookies from your browser settings, although some site features may be affected.

Last updated: April 2026